San Dimas, CA | Full-Time | Onsite | $17.00/hour | Non-Exempt
TierFive is hiring a full-time Document Preparation & Scanning Clerk for our secure Imaging Conversion Center. This is a structured, detail-focused production role with no customer or public interaction. Much of the work is performed independently at an assigned workstation, making it a good fit for people who enjoy concentrating, following clear procedures, and seeing measurable progress throughout the day. You will help prepare, scan, index, and quality-check business records while following established security, confidentiality, quality, and production procedures. Training is provided.
About TierFive
TierFive is a Southern California document scanning and records conversion company serving businesses, government agencies, healthcare organizations, schools, and other organizations that need important records securely converted into digital information. Our work is built around accuracy, security, confidentiality, and chain of custody. Employees work in a clean, organized, secure production environment using professional document-imaging equipment and software.
Applicants are encouraged to learn more about TierFive and the work performed in our Imaging Conversion Center:
About the Role
This position is especially well suited to someone who prefers quiet, focused, structured work over constant conversation, phone calls, or interruptions. You will work as part of a team and communicate with supervisors and coworkers as needed, but most of your day will be spent concentrating on documents, scanning equipment, computer systems, data entry, and quality control. Our work is organized around individual client projects, so cross-training and task rotation are a normal part of the job. Depending on project needs, you may work in document preparation, scanning, data entry/indexing, quality control, or related production functions. This variety helps employees understand the complete document-conversion process and develop additional skills. If you find that you particularly enjoy or excel at certain types of work, let your supervisor know. When project needs and staffing allow, we generally try to accommodate employee strengths and preferences.
What You’ll Do
- Prepare paper records by removing staples, clips, fasteners, and binding materials; unfold pages; repair minor damage; and maintain original document order.
- Apply barcodes, patch sheets, labels, and document separators according to project instructions.
- Operate assigned production equipment to scan paper records and, depending on training and project needs, large-format documents and microfilm.
- Review scanned images for completeness, legibility, orientation, and overall quality.
- Enter names, dates, file numbers, and other required index information accurately.
- Perform quality-control checks to verify that electronic images accurately represent the original records.
- Maintain production logs, quality records, tracking information, and document exception notes.
- Identify and report missing, damaged, illegible, incomplete, or out-of-order records.
- Meet established production and quality expectations.
- Maintain a clean, organized, and secure workstation.
- Rotate among document preparation, scanning, indexing/data entry, quality control, and related production tasks as client projects require.
What We’re Looking For
Previous document-scanning experience is not required. We are primarily looking for someone who is dependable, accurate, comfortable with routine, detail-oriented work, able to follow detailed instructions, and willing to learn and adapt as client project requirements change.
- Basic computer, keyboarding, and data-entry skills
- Strong attention to detail and organizational skills
- Effective English reading, writing, and communication skills
- Ability to follow written procedures and project instructions
- Ability to handle confidential information appropriately
- Ability to maintain document order and naming conventions
- Ability to work independently after training
- Ability to maintain a steady pace while meeting quality expectations
- Reliable attendance and punctuality
- Ability to reliably report to our San Dimas facility for all scheduled full-time shifts
- Willingness to receive and apply coaching, feedback, updated instructions, and additional training
- Ability to adapt to new client projects, procedures, equipment, and changing production requirements
- Willingness to learn multiple production functions as client project needs change
Work includes both seated and standing tasks. Employees must be able to lift and move file boxes, records, and supplies weighing up to 50 pounds, with or without reasonable accommodation. Experience with document scanning, filing, records processing, data entry, production, mailroom operations, reprographics, quality control, Microsoft Office, or document management software is helpful but not required.
Why Work at TierFive?
TierFive can be a particularly good environment for people who enjoy quiet, focused work. Here, you can settle into a task, develop a productive rhythm, and become highly skilled at accurate, well-defined processes. You will also learn more than simply how to prepare vital records and operate a scanner. Employees gain practical exposure to how businesses and government organizations organize, digitize, index, protect, quality-check, retain, and retrieve important records. Depending on your assignments, you may learn about document preparation, high-speed scanning, large-format drawings, microfilm and microfiche, indexing, image processing, quality control, production tracking, chain of custody, confidentiality, records retention, and secure information handling.
- A quiet, focused work environment with no customer or public interaction
- Flexible scheduling options based on department coverage and project needs
- Healthcare benefits for eligible employees
- 401(k) retirement benefits for eligible employees
- Hands-on training and opportunities to learn multiple production functions
- A clean, secure, climate-controlled indoor workplace
- Opportunities to build practical experience in records management, business operations, quality control, and information handling
- Occasional company activities such as potlucks, pizza lunches, ice cream tastings, and other team events
- A security-focused workplace where employees with access to client records and secure production areas are subject to consistent post-offer background screening and security requirements
Work Environment
This is an onsite position at TierFive’s secure Imaging Conversion Center in San Dimas. The environment is quiet, structured, and process-driven. If you enjoy structure, order, organization, concentrating on detailed tasks, quietly working quickly and accurately then, you may find this type of work especially rewarding. Because accuracy and attention to written instructions are important for this position and bots cant read, applicants should enter DP2647 in the job code field below to continue the application. TierFive is an equal opportunity employer and considers qualified applicants without regard to protected characteristics under applicable law. Reasonable accommodation is available for qualified individuals during the application and employment process.
