SOC2 Certification

TierFive is AICPA SOC 2-certified, demonstrating our commitment to data security, operational integrity, and privacy across all services—including our industry-leading secure document scanning solutions. Our certification, based on the AICPA’s Trust Services Criteria (formerly SAS 70), assures clients that our internal controls meet the highest standards for protecting confidential information. For regulated industries and compliance-driven organizations, TierFive’s SOC 2 credentials provide added confidence that scanned data is handled with transparency, security, and accountability from intake to delivery.

What is SOC2 Certification?

SOC 2 (System and Organization Controls Type 2) is a widely respected compliance standard developed by the American Institute of Certified Public Accountants (AICPA). It focuses on five trust principles: Security, Availability, Processing Integrity, Confidentiality, and Privacy. SOC 2 certification requires that a third-party auditor evaluate and verify that a service organization’s controls and systems consistently meet these criteria over time.

What is SOC 2 Certification and Why Does it Matter for Document Scanning Clients?

SOC 2 (System and Organization Controls Type 2) is a widely respected compliance standard which assures clients that our internal controls meet the highest standards for protecting confidential information. This is critical for organizations outsourcing document scanning and digital conversion as working with a SOC 2-certified provider like TierFive minimizes third-party risk. It demonstrates that the vendor adheres to rigorous guidelines and protocols for physical security, logical access, data retention, incident response, and change management. This is especially critical when dealing with regulated data such as financial records, healthcare documentation, personnel files, or sensitive legal archives—that must be processed, stored, and transmitted securely under compliance frameworks like HIPAA, GDPR, FERPA, or FINRA. TierFive’s SOC 2 certification directly benefits clients by reducing audit exposure, reinforcing legal defensibility, and providing assurance that your information is managed under strict, verified controls.

How TierFive’s SOC 2 Certification Enhances Secure Document Scanning Services

As a SOC 2-certified organization, TierFive embeds data protection and operational excellence into every phase of the document scanning workflow. All services are governed by independently audited security policies and technical controls that cover both the physical and digital handling of client documents. TierFive is both HIPAA and SOC2 certified in addition we are ISO 27001 certified. Our staff is PBSA compliant background verified and passes federal e-verification. Our scanning facilities are protected with multi-layered security—surveillance systems, access control zones, visitor logging, and tamper-evident document storage. Digitized files are encrypted at rest and in transit using FIPS 140-2 validated methods. Staff are trained in role-based access protocols, and all actions taken with client data are logged and monitored for integrity. TierFive also adheres to change control policies, vendor risk assessments, and business continuity planning as part of our SOC 2 scope. Whether you’re scanning confidential HR records, patient files, litigation archives, or government forms, you can trust that every action is governed by documented, audited controls that reflect best practices and regulatory alignment.

The History and Evolution: From SAS 70 to SOC 2

TierFive’s SOC 2 certification is based on the evolution of AICPA auditing frameworks. Prior to SOC reporting, many service providers adhered to SAS 70, which focused narrowly on financial control environments. The SOC 2 framework—its successor—expanded to evaluate broader operational controls around security, confidentiality, and system integrity. It is now the standard for technology service providers and processors that store or manage sensitive client data. By achieving and maintaining SOC 2 compliance, TierFive demonstrates its long-standing commitment to protecting data beyond traditional finance-focused audits. Our systems are continuously monitored and externally validated, allowing our document scanning clients to meet their own governance, risk management, and compliance goals with fewer barriers.

Key Benefits of Working with a SOC 2-Certified Document Scanning Provider

Clients that choose TierFive benefit from independently validated assurance that all document scanning activities—physical intake, digital imaging, metadata indexing, storage, and transfer—are managed under a security-first culture. SOC 2 certification supports internal audit processes, reduces vendor risk, and enhances readiness for compliance inspections. Whether you’re governed by HIPAA, SOX, GLBA, CJIS, or other data security frameworks, TierFive’s SOC 2 certification aligns with your organizational mandates for accountability and control and typically supersedes specific industry vertical certifications and requirements.

Contact TierFive today to learn more about how we can help your organization reduce overhead costs securely digitize highly sensitive records within the compliance requirements of SOC2. *Note if your organizations project requires specific industry certification then let us know we may already have it or can be certified for your specific project.

Access Control

TierFive enforces role-based access protocols and logs all personnel activity, ensuring that only authorized individuals—trained under our SOC 2 framework—can access or manage sensitive client documents.

Encryption

We protect scanned files with advanced encryption both in transit and at rest, using FIPS 140-2 validated protocols. This guarantees that confidential data remains secure throughout the scanning and archival lifecycle.

Facility Security

Our scanning centers are equipped with 24/7 surveillance, biometric and or two factor access controls, visitor logging, and secure storage. These physical safeguards are documented and validated as part of our SOC 2 audit controls.

Audit Trail

Every scanned document is traceable via system-level audit trails. File access, user actions, metadata changes, and export activities are logged, monitored, and available during each project for compliance audits or incident response.