Privacy Policy

Notice: This is a static backup copy of TierFive’s Privacy Policy. TierFive’s primary and controlling U.S. Privacy Policy is the Privacy Statement (US). While that primary policy is available, it supersedes this backup copy. If the primary policy becomes temporarily unavailable, this page will serve as TierFive’s interim privacy notice based on the practices described here and as of the effective date shown above, until the primary policy is restored, updated, or replaced.

Introduction

TierFive Solutions Group, Inc. (“TierFive,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit tierfive.com, use a public form or other feature linked to this Policy, communicate with us about our services, or apply for a position with us (collectively, the “Website”). This Policy applies to information TierFive controls for the purposes described below. It does not replace a customer contract, business associate agreement, data processing agreement, employee notice, applicant notice, or other notice that governs a particular relationship or dataset. When TierFive processes records solely on behalf of a customer, the customer generally determines how those records are used. Requests concerning those records may need to be directed to that customer.

1. Information We Collect

The information we collect depends on how you interact with the Website.

Information You Provide

We may collect information you choose to provide, including:

• Name, business name, job title, postal address, email address, and telephone number;
• Information submitted through quote, consultation, contact, support, document-request, scanner-service, or similar forms;
• Project details, service interests, messages, attachments, and other content you submit;
• Account or authentication information when a Website feature requires sign-in;
• Transaction and billing information when you purchase a service, although payment-card information may be collected directly by our payment processor rather than stored by TierFive;
• Job-application information, such as employment history, education, professional qualifications, references, and a resume; and
• Communications and other information you provide by email, telephone, or another channel.

Please do not submit sensitive personal information through a general Website form unless the form specifically requests it and the submission is necessary for the stated purpose.

Information Collected Automatically for Delivery, Security, and Operation

When a browser requests a page, our web server, hosting provider, content-delivery network, and security providers necessarily receive technical information needed to deliver and protect the Website.

This information may include:

• Internet Protocol address;
• Request date and time;
• Requested URL;
• Referring URL;
• Browser and device type;
• Operating system;
• Language;
• Approximate location derived from an Internet Protocol address;
• Response status; and
• Security-event information.

We use this technical information to deliver Website content, maintain availability, diagnose errors, prevent fraud and abuse, investigate security events, and comply with legal obligations.

These operational logs are distinct from the optional analytics and advertising technologies described below.

Cookies and Similar Technologies

The Website uses cookies and similar technologies for different purposes.

Necessary technologies support core functions such as security, load balancing, form operation, fraud prevention, and storage of your privacy choices. Because these technologies are needed to provide or protect the Website, they may operate without an optional analytics or marketing choice.

Analytics technologies, when enabled, help us understand Website use and performance. We do not activate optional analytics technologies unless permitted by the consent or privacy choice presented to you.

Advertising and marketing technologies, when enabled, help measure advertising performance and may allow an advertising provider to recognize a browser or associate Website activity with information it holds. We do not activate optional advertising or marketing technologies unless permitted by the consent or privacy choice presented to you.

Depending on which optional technologies are enabled and the choices you make, analytics or advertising providers may receive identifiers and internet or network activity information, including:

• Internet Protocol address;
• Cookie or device identifier;
• Browser characteristics;
• Referring and visited pages; and
• Information about interactions with the Website.

We do not represent that this information is anonymous merely because it does not include your name.

Optional services configured for or evaluated on the Website may include Google Tag Manager and Google Analytics, Meta Pixel, and Microsoft Advertising Universal Event Tracking (Bing UET). Google Tag Manager is a tool used to control other Website tags; the information transmitted depends on the tags that are enabled through it. The services actually active at a given time are identified through Cookie Settings. TierFive may disable or replace a service without activating its replacement before the applicable privacy choice is obtained.

Some Website forms may use a bot-detection or abuse-prevention service, such as Google reCAPTCHA. When such a service is used, its provider may receive an Internet Protocol address, browser and device characteristics, referring URL, and interaction or risk signals needed to evaluate whether a submission is automated or abusive.

We use such processing to protect the Website and its forms and configure it to collect no more information than reasonably necessary for that purpose.

The Website presents privacy choices through its consent interface before optional analytics or marketing technologies are activated. Selecting “Reject Nonessential” keeps optional analytics and marketing technologies disabled.

You may review or change your choices at any time using the Cookie Settings link in the Website footer. Your choice applies to the browser and device on which it is made and may need to be renewed if cookies are cleared or a different browser or device is used.

For more information about specific cookies and services currently in use, open Cookie Settings on the Website.

Browser Privacy Signals and Cross-Site Tracking

The Website recognizes supported Do Not Track and Global Privacy Control signals as requests to disable optional analytics and marketing technologies for the browser or device sending the signal.

Necessary technologies, security processing, fraud-prevention functions, form-protection services, and server logs may remain active because they are used to operate and protect the Website.

When optional advertising or marketing technologies are enabled, providers such as Meta and Microsoft may collect online identifiers, browser or device information, referring and visited pages, and Website interactions over time and across websites or online services.

You may reject or change these technologies at any time through Cookie Settings.

2. How We Use Personal Information

We may use personal information to:

• Operate, deliver, secure, maintain, and troubleshoot the Website;
• Respond to questions, quote requests, support requests, and other communications;
• Provide requested services and administer customer, supplier, or partner relationships;
• Authenticate users and manage access to Website features;
• Process transactions and maintain business and accounting records;
• Evaluate job applications and administer recruiting;
• Measure Website performance and improve content when analytics choices permit;
• Measure or conduct marketing and advertising when marketing choices permit;
• Detect, investigate, and prevent security incidents, fraud, abuse, and unlawful activity;
• Establish, exercise, or defend legal claims and enforce agreements;
• Comply with law, legal process, audits, and regulatory requirements; and
• Support a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction, subject to appropriate safeguards.

We do not use personal information for a materially different, unrelated, or incompatible purpose without providing any notice or choice required by applicable law.

3. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients for the purposes described in this Policy:

• Hosting, content-delivery, and security providers that operate and protect the Website;
• Website and business-service providers that support forms, communications, customer relationship management, document delivery, support, authentication, and related operations;
• Payment processors and financial institutions that process transactions;
• Analytics providers, when enabled and permitted by your applicable choice;
• Advertising and marketing providers, when enabled and permitted by your applicable choice;
• Professional advisers, including attorneys, accountants, auditors, insurers, and consultants;
• Government authorities or other parties when disclosure is reasonably necessary to comply with law or legal process, protect rights or safety, investigate wrongdoing, or establish, exercise, or defend legal claims; and
• Transaction parties and advisers involved in a financing, merger, acquisition, reorganization, sale, bankruptcy, or similar transaction.

We do not sell personal information for monetary consideration.

Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain disclosures of identifiers and internet activity to advertising providers. Where such technologies are enabled, we provide the consent and opt-out controls described in this Policy and honor applicable browser-based privacy signals.

4. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate operational, security, legal, accounting, and compliance needs.

The applicable retention period depends on factors such as:

• The nature and sensitivity of the information;
• The duration of our relationship;
• The need to provide a requested service;
• Security and fraud-prevention requirements;
• Legal limitation periods;
• Litigation holds; and
• Recordkeeping obligations.

When information is no longer reasonably needed, we delete, de-identify, or securely isolate it, subject to backup cycles, legal obligations, and technical limitations.

Information subject to a litigation hold or another preservation obligation will be retained until that obligation ends.

5. Your Privacy Choices and Inquiries

You may use the Website’s Cookie Settings link to manage optional analytics and marketing technologies.

You may unsubscribe from marketing email by using the unsubscribe mechanism included in the message. We may continue sending non-promotional communications concerning an existing transaction, request, account, security matter, or service relationship.

You may contact TierFive with questions concerning personal information that you submitted directly through the Website or to request correction of inaccurate contact information.

Submitting a privacy inquiry does not establish that a particular statutory privacy right applies and does not require TierFive to disclose, delete, export, restrict, or alter information unless required by applicable law. TierFive may also assist voluntarily where doing so is reasonable, appropriate, and consistent with its legal, contractual, security, and recordkeeping obligations.

TierFive processes certain records solely on behalf of customers. Requests concerning information contained in customer-controlled records should normally be directed to the customer that provided or controls those records. TierFive will not independently disclose, alter, export, or delete customer-controlled records except under that customer’s instructions or as required by law.

To submit a privacy inquiry, contact:

 

Please describe your inquiry and the relationship or interaction through which TierFive may hold information about you.

TierFive may request information reasonably necessary to confirm identity, locate relevant information, prevent fraudulent or unauthorized requests, or verify the authority of a person acting on another individual’s behalf. Verification information will be used only for verification and inquiry handling.

TierFive will respond or take action within any timeframe required by applicable law. Where no applicable law requires a response or specific action, TierFive may respond or provide assistance as appropriate under the circumstances.

6. Security

We use administrative, technical, and physical safeguards designed to protect personal information in light of its nature and the risks involved.

No method of transmission, storage, or security control is completely secure, and we cannot guarantee absolute security.

If you believe information submitted through the Website has been compromised, contact us promptly using the information below.

7. Children’s Privacy

The public Website is intended for business and general audiences and is not directed to children under 13.

We do not knowingly collect personal information through the public Website from children under 13.

If you believe a child has provided personal information to us through the Website, please contact us so we can review and address the matter.

8. External Services and Links

The Website may link to or embed services operated by other organizations.

Their privacy practices are governed by their own notices, except to the extent TierFive is legally responsible for a particular processing activity.

We encourage you to review the privacy notice of a third-party service before providing information to it.

9. Changes to This Policy

We may update this Policy to reflect changes in our practices, technology, services, or legal obligations.

The effective date and last-updated date shown at the beginning of this Policy indicate when it was most recently revised.

If required by law, we will provide additional notice or obtain consent before a material change applies to previously collected personal information.

10. Contact Us

If you have questions about this Policy or TierFive’s privacy practices, contact:

TierFive Solutions Group, Inc.
Attn: Privacy
7582 Las Vegas Blvd., Suite 399
Las Vegas, Nevada 89123 USA

 

We review privacy inquiries and respond within a reasonable period, taking into account the nature of the request and any timeframe required by applicable law.