Privacy Statement (US)

This privacy statement was last changed on August 4, 2026, last checked on August 4, 2026, and applies to citizens and legal permanent residents of the United States.

In this privacy statement, we explain what we do with the data we obtain about you via https://tierfive.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

The following categories of data are collected

  • A first and last name
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • A home or other physical address, including street name and name of a city or town
  • Professional or employment-related information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • A signature

Retention period

Upon termination of the service we retain this data for the following period: Three years after the last meaningful interaction, unless the information becomes part of a customer contract, transaction, legal matter, or other record subject to a longer retention requirement..

1.2 Newsletters

The following categories of data are collected

  • A first and last name
  • An email address
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We determine the retention period according to fixed objective criteria: Until the subscriber withdraws consent or unsubscribes. Limited suppression information may then be retained as necessary to document and honor the opt-out.

1.3 To support services or products that a customer wants to buy or has purchased

The following categories of data are collected

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • A signature
  • Professional or employment-related information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered

Retention period

We determine the retention period according to fixed objective criteria: Personal information is retained during the customer relationship and afterward for as long as reasonably necessary to provide support, administer contracts, resolve disputes, maintain business and accounting records, and comply with applicable legal requirements. Records are generally retained for no longer than seven years after the relationship or matter ends unless a longer period is required by law, contract, legal hold, or an unresolved claim.

1.4 To be able to comply with legal obligations

The following categories of data are collected

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Professional or employment-related information

Retention period

We determine the retention period according to fixed objective criteria: Information is retained for the period required by applicable tax, accounting, employment, corporate, contractual, regulatory, litigation-hold, and records-retention obligations. Relevant business and transaction records are generally retained for seven years, unless a different period is required or permitted by applicable law.

1.5 Deliveries

The following categories of data are collected

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • A signature
  • Professional or employment-related information

Retention period

We determine the retention period according to fixed objective criteria: Delivery, pickup, and related transaction information is retained during the customer relationship and generally for seven years after the related service, transaction, or contract is completed. Information may be retained longer when required by applicable law, contract, insurance requirements, legal hold, dispute, or unresolved claim.

1.6 Compiling and analyzing statistics for website improvement.

The following categories of data are collected

  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We determine the retention period according to fixed objective criteria: Analytics information is retained only for the period configured in the applicable analytics platform and as reasonably necessary to measure website performance and identify trends. Identifiable analytics data is generally retained for no longer than 14 months, after which it is deleted or aggregated, unless a shorter period is selected or a longer period is required for security, legal compliance, or investigation of misuse.

1.7 To sell or share data with a third party

The following categories of data are collected

  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We determine the retention period according to fixed objective criteria: Advertising and browser-interaction information is processed until the visitor withdraws consent, selects Reject Nonessential, submits an applicable opt-out request, or enables a recognized privacy preference signal. Associated advertising and measurement information is retained according to the configured retention periods of the applicable provider and is subsequently deleted or aggregated when no longer reasonably necessary.

2. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

Purpose of the data transfer: Website hosting, server infrastructure, data storage, backups, network security, access logging, availability monitoring, and technical support.
Country or state in which this service provider is located: United States

Purpose of the data transfer: Tag management, website security and automated-abuse prevention through reCAPTCHA, delivery of web fonts, display of embedded maps, consent-controlled analytics or measurement, and related technical support.
Country or state in which this third party is located: United States
Purpose of the data transfer: Advertising delivery, conversion measurement, campaign attribution, audience measurement, remarketing, fraud prevention, and advertising-platform security.
Country or state in which this third party is located: United States
Purpose of the data transfer: Advertising delivery, conversion measurement, campaign attribution, audience measurement, remarketing, analytics, fraud prevention, and advertising-platform security.
Country or state in which this third party is located: United States
Purpose of the data transfer: Advertising delivery, conversion measurement, campaign attribution, audience measurement, remarketing, analytics, and advertising-platform security for European-region visitors.
Country or state in which this third party is located: Ireland
Purpose of the data transfer: Payment processing, Stripe-hosted checkout, transaction authorization, fraud prevention, payment security, receipt generation, refunds, disputes, chargebacks, and related customer support.
Country or state in which this third party is located: United States
Purpose of the data transfer: Transmission and delivery of website-generated email, contact-form notifications, quote requests, support communications, delivery-status reporting, spam filtering, and email-system security.
Country or state in which this third party is located: United States

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. How we respond to Do Not Track signals & Global Privacy Control

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Your Privacy Choices webpage. 

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

7. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

9.1 You have the following rights with respect to your personal data

  1. You may submit a request for access to the data we process about you.
  2. You may object to the processing.
  3. You may request an overview, in a commonly used format, of the data we process about you.
  4. You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
  5. You may appeal our decision whenever we refuse to take action on a request and submit a complaint with the competent authority if your appeal is denied.

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

TierFive Solutions Group, Inc.
7582 Las Vegas Blvd. S. Suite 399 Las Vegas NV 89123
United States
Website: https://tierfive.com
Email: contact@ex.comtierfive.com

Phone number: 8002151743